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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Risk Storming.
Architecture
Risk Storming
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Helps clarify architecture context, options, and consequences in concrete terms. It organizes technical context, alternatives, and consequences. The result is captured as an Annotated Diagram, a Prioritized Risk List, and an Action Backlog.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-2 h je Session30–60 min20-45 min60-90 min
Participantsdifferent
Based on research question4-8Based on research question4-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Usability Issues, Severity List, RecommendationsEmpathy Map, Assumptions List, Research GapsContent groups, Label set, IA hypothesesAnnotated Diagram, Prioritized Risk List, Action Backlog
Tagsno overlap
ValidationUXPrototype
SynthesisQualitativeWorkshop
Information architectureNavigationStructure
RiskArchitectureWorkshopValidation
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