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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 h je Session90-180 min45-90 min1-2 Tage
Participantsdifferent
Based on research question4-122-810-30
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncAsync
Outputdifferent
Usability Issues, Severity List, RecommendationsDecision Rights Matrix, AgreementRACI Matrix, Responsibility Map, Decision NotesClick Heatmap, Success Rate, Design Recommendations
Tagsno overlap
ValidationUXPrototype
DecisionGovernanceAlignmentResponsibility
RolesResponsibilityGovernanceOperations
UXNavigationFindabilityValidation
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