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Criterion
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Learning Review.
Operations
Learning Review
Purposedifferent
When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.
Complexitydifferent
LowHighLowMedium
Timedifferent
30-45 min2-8 h15-30 min1-3 h
Participantsdifferent
3-302-82-63-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Advice Notes, Next Actions, Peer InsightsProblem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresLearning Review Notes, System Factors, Improvement Actions
Tagsno overlap
FacilitationCoachingLearning
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
LearningRetrospectiveIncidentOperations
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