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| Criterion |  Facilitation Troika Consulting |  Product Discovery Jobs to Be Done |  UX Design Customer Journey Canvas |  UX Design Lean UX Canvas |
|---|---|---|---|---|
Purposedifferent | When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands. | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. |
Complexitydifferent | Low | Medium | Medium | Medium |
Timedifferent | 30-45 min | 1-3 Wochen | 1-3 h | 2-3 h |
Participantsdifferent | 3-30 | 5-12 Interviews | 3-10 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Advice Notes, Next Actions, Peer Insights | Job Stories, Outcome Statements, Opportunity List | Customer Journey Canvas, Pain Points, Experience Opportunities | Completed Lean UX Canvas, Hypothesis list, First experiment |
Tagsno overlap | FacilitationCoachingLearning | CustomerOutcomesNeeds | JourneyCustomerService designCanvas | CanvasHypothesisOutcomesDiscovery |