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Criterion
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper session grid with two time blocks, three rooms, colored session cards and an open topic pool.
Facilitation
Barcamp
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Purposedifferent
When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When many people can contribute knowledge and the flow should stay open, Barcamp provides a framework for self-organized sessions. The format channels energy without defining the content too narrowly in advance.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.
Complexitydifferent
LowHighMediumMedium
Timedifferent
30-45 min2-6 hHalber Tag bis 2 Tage30-90 min
Participantsdifferent
3-303-1015-2003-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Advice Notes, Next Actions, Peer InsightsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsSession Board, Session Notes, Community LearningsPostmortem Doc, Action Items, Timeline
Tagsno overlap
FacilitationCoachingLearning
CausalityIncidentRoot causeTimeline
FacilitationLarge groupLearning
Site Reliability EngineeringIncidentLearningReliability
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