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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-2 Tage1 h bis mehrere Wochen20-45 min15-30 min
Participantsdifferent
Based on research question1-8Based on research question2-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeContent groups, Label set, IA hypothesesRoot cause notes, Countermeasures
Tagsno overlap
Information architectureNavigationFindability
Continuous improvementLeanExperiments
Information architectureNavigationStructure
Root causeIncidentLeanProblem solving
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