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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumHighLowHigh
Timedifferent
1-2 TageMehrere Tage bis Wochen20-45 min2-6 h
Participantsdifferent
Based on research question2-6Based on research question3-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsContent groups, Label set, IA hypothesesEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
Information architectureNavigationFindability
Root causeSafetySystemicIncident
Information architectureNavigationStructure
CausalityIncidentRoot causeTimeline
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