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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Empathy Mapping
UX Research
Empathy Mapping
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumLowHighLow
Timedifferent
1-2 Tage30–60 min1 Tag bis mehrere Wochen45–90 min
Participantsdifferent
Based on research question4-84-103-10
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Findability Metrics, Path Analysis, Revised IAEmpathy Map, Assumptions List, Research GapsProblem Statement, Prototype, Test LearningsTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
Information architectureNavigationFindability
SynthesisQualitativeWorkshop
InnovationPrototypeResearch
SynthesisQualitativeRoot cause
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