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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-2 Tage60-120 min1-4 h1-6 Wochen
Participantsdifferent
Based on research question2-83-84-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Information architectureNavigationFindability
ContradictionsInnovationProblem solving
Root causeProblem solvingQualityIncident
QualityProblem solvingRoot cause
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