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| Criterion | ![]() UX Research Tree Testing | ![]() Innovation Contradiction Analysis | ![]() Operations 8D Problem Solving | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 1-2 Tage | 60-120 min | 1-6 Wochen | 15-30 min |
Participantsdifferent | Based on research question | 2-8 | 4-10 | 2-6 |
Formatdifferent | Async | Workshop | Workshop + async | Workshop |
Outputdifferent | Findability Metrics, Path Analysis, Revised IA | Contradiction Statement, Abstraction Notes, Solution Principles, Concept Ideas | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Root cause notes, Countermeasures |
Tagsno overlap | Information architectureNavigationFindability | ContradictionsInnovationProblem solving | QualityProblem solvingRoot cause | Root causeIncidentLeanProblem solving |



