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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-2 Tage20-45 min1-4 Wochen1-3 Wochen
Participantsdifferent
Based on research questionBased on research question5-204-12 Beobachtungen
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAContent groups, Label set, IA hypothesesDiary Entries, Longitudinal Patterns, Experience TimelineField Notes, Workflow Insights, Pain Points
Tagsno overlap
Information architectureNavigationFindability
Information architectureNavigationStructure
UX researchTrackingBehavior
UX researchObservationContext
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