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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-2 Tage20-45 min60-90 min2-8 h
Participantsdifferent
Based on research questionBased on research question4-102-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAContent groups, Label set, IA hypothesesProblem Cluster, Prioritized Challenge, ExperimentProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Information architectureNavigationFindability
Information architectureNavigationStructure
FacilitationDecisionProblem solvingWorkshop
Problem solvingRoot causeDecisionOperations
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