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| Criterion | ![]() UX Research Tree Testing | ![]() UX Research Affinity Diagramming | ![]() Operations MORT Analysis | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Low | High | Low |
Timedifferent | 1-2 Tage | 45–90 min | Mehrere Tage bis Wochen | 15-30 min |
Participantsdifferent | Based on research question | 3-10 | 2-6 | 2-6 |
Formatdifferent | Async | Workshop | Workshop + async | Workshop |
Outputdifferent | Findability Metrics, Path Analysis, Revised IA | Theme clusters, Insight statements, Opportunity areas | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Root cause notes, Countermeasures |
Tagsno overlap | Information architectureNavigationFindability | SynthesisQualitativeRoot cause | Root causeSafetySystemicIncident | Root causeIncidentLeanProblem solving |



