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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for ABC Analysis
Operations
ABC Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-2 Tage30-60 min1-3 h20-45 min
Participantsdifferent
Based on research question1-53-10Based on research question
Formatdifferent
AsyncAsyncWorkshopWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAABC Classification, Focus Rules, Control ListProcess Map, Handoff List, Improvement BacklogContent groups, Label set, IA hypotheses
Tagsno overlap
Information architectureNavigationFindability
PrioritizationOperationsPortfolio
ProcessOperationsImprovement
Information architectureNavigationStructure
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