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Criterion
Paper illustration for TOWS Matrix.
Business Strategy
TOWS Matrix
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
The TOWS Matrix connects internal strengths and weaknesses with external opportunities and threats into action-oriented strategies. It goes a step further than a pure stocktaking.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-2 hHalber Tag bis mehrere Wochen120 min initial, dann laufend30-60 min
Participantsdifferent
3-104-123-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
TOWS Matrix, Strategic Options, Priority ActionsBalanced Scorecard, Strategic Measures, Initiative MapHEART-GSM Table, DashboardCounter Metric List, Guardrail Definitions
Tagsno overlap
StrategyAnalysisOptions
StrategyMetricsExecution
MetricsUX researchMeasurementSatisfaction
MetricsMeasurementStrategyExperiments
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