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Criterion
Paper timeline with three dates, parallel lanes for work, signals and decisions, and labeled links.
Facilitation
Timeline
Affinity Diagramming
UX Research
Affinity Diagramming
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowLowLowHigh
Timedifferent
30-90 min45–90 min30–60 min2-6 h
Participantsdifferent
2-123-104-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Timeline, Milestones, Insight NotesTheme clusters, Insight statements, Opportunity areasEmpathy Map, Assumptions List, Research GapsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
TimelineFacilitationSequence
SynthesisQualitativeRoot cause
SynthesisQualitativeWorkshop
CausalityIncidentRoot causeTimeline
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