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Criterion
Paper timeline with three dates, parallel lanes for work, signals and decisions, and labeled links.
Facilitation
Timeline
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowLowHighHigh
Timedifferent
30-90 min15-30 min1-6 Wochen2-6 h
Participantsdifferent
2-122-64-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Timeline, Milestones, Insight NotesRoot cause notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
TimelineFacilitationSequence
Root causeIncidentLeanProblem solving
QualityProblem solvingRoot cause
CausalityIncidentRoot causeTimeline
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