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Criterion
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Purposedifferent
A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.On complex initiatives, a plain average tends to understate just how uncertain the outcome really is. It separates options, evaluation criteria, and open risks. The result is captured as a PERT Estimate, Expected Value, and Risk Notes.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
10-30 min je Item2-4 h15-45 min5-20 min
Participantsdifferent
1-84-101-83-20
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Three-Point Estimate, Risk Range, Assumption NotesJourney Map, Pain-point List, Opportunity BacklogPERT Estimate, Expected Value, Risk NotesEffort Heatmap, Risk Signals, Discussion Targets
Tagsno overlap
EstimationUncertaintyForecasting
JourneyServiceService design
EstimationUncertaintyRisk
EstimationEffortRisk
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