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Criterion
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Purposedifferent
A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.On complex initiatives, a plain average tends to understate just how uncertain the outcome really is. It separates options, evaluation criteria, and open risks. The result is captured as a PERT Estimate, Expected Value, and Risk Notes.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
10-30 min je Item1-3 h15-45 min5-20 min
Participantsdifferent
1-83-101-83-20
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Three-Point Estimate, Risk Range, Assumption NotesCustomer Journey Canvas, Pain Points, Experience OpportunitiesPERT Estimate, Expected Value, Risk NotesEffort Heatmap, Risk Signals, Discussion Targets
Tagsno overlap
EstimationUncertaintyForecasting
JourneyCustomerService designCanvas
EstimationUncertaintyRisk
EstimationEffortRisk
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