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| Criterion |  Facilitation Team Charter |  UX Design Service Blueprinting |  Architecture Software Architecture Canvas |  UX Design Customer Journey Canvas |
|---|---|---|---|---|
Purposedifferent | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Medium | High | Low | Medium |
Timedifferent | 2-4 h | 0.5-2 Tage | 1-2 h | 1-3 h |
Participantsdifferent | 3-12 | 6-12 | 3-10 | 3-10 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Team Charter, Working Norms, Role Notes | Service Blueprint, Fail Points, Ownership Map | Architecture Canvas, Goals, Constraints, Quality Attributes | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | TeamAlignmentCollaboration | Service designOperationsJourneyBlueprint | CanvasArchitectureAlignmentWorkshop | JourneyCustomerService designCanvas |