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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
LowMediumHighLow
Timedifferent
Half day initial, dann laufend90-180 min initial, dann laufendHalber Tag bis mehrere Wochen45-90 min
Participantsdifferent
Ein Team plus Stakeholder3-84-123-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Team API DocumentKPI Tree, Owner ListBalanced Scorecard, Strategic Measures, Initiative MapExpectation Map, Alignment Notes, Agreements
Tagsno overlap
TeamAlignmentCommunicationService
MetricsStrategyAlignmentMeasurement
StrategyMetricsExecution
AlignmentStakeholdersTeam
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