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Criterion
Paper illustration for Teach-back.
Knowledge Modeling
Teach-back
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
LowMediumHighLow
Timedifferent
5-20 min1-3 h1-6 Wochen20-45 min
Participantsdifferent
2-83-104-103-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Understanding Check, Clarification Notes, Learning GapsProcess Map, Handoff List, Improvement Backlog8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanLessons learned, Action items, Event summary
Tagsno overlap
LearningUnderstandingCommunication
ProcessOperationsImprovement
QualityProblem solvingRoot cause
LearningOperationsImprovement
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