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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Empathy Mapping
UX Research
Empathy Mapping
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumMediumLowLow
Timedifferent
3-14 Tage1-2 Tage30–60 min45–90 min
Participantsdifferent
50+Based on research question4-83-10
Formatdifferent
AsyncAsyncWorkshopWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsFindability Metrics, Path Analysis, Revised IAEmpathy Map, Assumptions List, Research GapsTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
QuantitativeResearchValidation
Information architectureNavigationFindability
SynthesisQualitativeWorkshop
SynthesisQualitativeRoot cause
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