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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
3-14 Tage120 min initial, dann laufendHalber Tag bis mehrere WochenMehrere Wochen
Participantsdifferent
50+3-64-122-6 researchers plus sample
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Survey Results, Charts, Segment InsightsHEART-GSM Table, DashboardBalanced Scorecard, Strategic Measures, Initiative MapDesired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses
Tagsno overlap
QuantitativeResearchValidation
MetricsUX researchMeasurementSatisfaction
StrategyMetricsExecution
OutcomesInnovationResearchQuantitative
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