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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumHighMediumLow
Timedifferent
3-14 Tage2-6 h45-120 min30-60 min
Participantsdifferent
50+3-102-62-8
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsFMEA Table, Risk Priority, Mitigation ActionsChange Matrix, Cause Hypotheses, Validation Questions, Action ListFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
QuantitativeResearchValidation
RiskQualityOperationsRoot cause
ChangeRoot causeTroubleshootingComparison
Root causeQualityOperations
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