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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.
Complexitydifferent
MediumLowHighHigh
Timedifferent
3-14 Tage30-60 min2-6 h2-6 h
Participantsdifferent
50+2-83-103-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Survey Results, Charts, Segment InsightsFishbone Diagram, Cause Categories, Investigation BacklogFMEA Table, Risk Priority, Mitigation ActionsFault Tree, Critical Paths, Cause Hypotheses, Control Actions
Tagsno overlap
QuantitativeResearchValidation
Root causeQualityOperations
RiskQualityOperationsRoot cause
RiskRoot causeSafety
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