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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
3-14 Tage20-45 min1-2 h je Session1 Tag bis mehrere Wochen
Participantsdifferent
50+Based on research questionBased on research question4-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsContent groups, Label set, IA hypothesesUsability Issues, Severity List, RecommendationsProblem Statement, Prototype, Test Learnings
Tagsno overlap
QuantitativeResearchValidation
Information architectureNavigationStructure
ValidationUXPrototype
InnovationPrototypeResearch
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