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Selected:StorytellingCustomer Journey CanvasLASR (Lightweight Approach for Software Reviews)Alignment Mapping
| Criterion |  Facilitation Storytelling |  UX Design Customer Journey Canvas |  Architecture LASR (Lightweight Approach for Software Reviews) |  Facilitation Alignment Mapping |
|---|---|---|---|---|
Purposedifferent | When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 45-120 min | 1-3 h | 3–4 h for initial assessment; preparation and deeper analysis additional | 1-2 h |
Participantsdifferent | 1-6 | 3-10 | 1 or a small team; particularly suitable for 3–4 people | 4-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Narrative Outline, Key Message, Story Arc | Customer Journey Canvas, Pain Points, Experience Opportunities | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks | Alignment Map, Open Issues, Decision Questions |
Tagsno overlap | CommunicationNarrativeStakeholdersFacilitation | JourneyCustomerService designCanvas | ArchitectureQualityRiskAssessmentLean | AlignmentStakeholdersStrategyFacilitation |