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Criterion
Six paper cards show a person moving from a problem through a service flow to a completed outcome.
UX Design
Storyboarding
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
When a usage scenario needs to become understandable early, it condenses situations, context, and flow into a legible sequence. It helps check concept ideas before anything gets built.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
30-90 min1-2 h20-45 min1-3 h
Participantsdifferent
1-81-8Based on research question3-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Storyboard, Concept Narrative, Testable AssumptionsConcept Map, Relationship Labels, Knowledge GapsContent groups, Label set, IA hypothesesKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
VisualizationConceptsSequencePrototype
KnowledgeConceptsMappingSensemaking
Information architectureNavigationStructure
KnowledgeMappingRisk
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