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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h30-120 min30-60 min15-30 min
Participantsdifferent
2-62-62-82-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsObservation Notes, Improvement IdeasFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, Countermeasures
Tagsno overlap
LeanProcessQuality
LeanObservationProcessOperations
Root causeQualityOperations
Root causeIncidentLeanProblem solving
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