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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Empathy Mapping
UX Research
Empathy Mapping
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h30–60 min45–90 min2-6 h
Participantsdifferent
2-64-83-103-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsEmpathy Map, Assumptions List, Research GapsTheme clusters, Insight statements, Opportunity areasFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
LeanProcessQuality
SynthesisQualitativeWorkshop
SynthesisQualitativeRoot cause
RiskQualityOperationsRoot cause
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