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Criterion
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Purposedifferent
When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.
Complexitydifferent
MediumHighHighMedium
Timedifferent
30-60 min je Interview1-6 Wochen1 Tag bis mehrere Wochen60-120 min
Participantsdifferent
5-10 Interviews4-104-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Solution Feedback, Objection List, Validation Notes8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Statement, Prototype, Test LearningsContradiction Statement, Abstraction Notes, Solution Principles, Concept Ideas
Tagsno overlap
ValidationInterviewsPrototype
QualityProblem solvingRoot cause
InnovationPrototypeResearch
ContradictionsInnovationProblem solving
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