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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of many question cards around one challenge
Facilitation
Question Burst
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When a problem gets covered up too quickly with answers, Question Burst puts the better question at the center. The format opens the thinking space before the group commits to an interpretation.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.
Complexitydifferent
HighLowLowLow
Timedifferent
0.5-3 Tage15-30 min45-90 min45-90 min
Participantsdifferent
5-152-82-83-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaQuestion List, Reframed Challenge, Learning PromptsRACI Matrix, Responsibility Map, Decision NotesResponsibility Map, Role Agreements, Open Questions
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
QuestionsReframingFacilitationSensemaking
RolesResponsibilityGovernanceOperations
RolesResponsibilityTeamFacilitation
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