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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighHighMediumHigh
Timedifferent
0.5-3 Tage1-6 Wochen45-90 min2-6 h
Participantsdifferent
5-154-102-53-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change Agenda8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanA3 Report, Action Plan, Root Cause AnalysisFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
QualityProblem solvingRoot cause
LeanProblem solvingCoachingOperations
RiskQualityOperationsRoot cause
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