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| Criterion | ![]() Systems Thinking Soft Systems Methodology | ![]() Operations 8D Problem Solving | ![]() Operations 5 Whys | ![]() Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | High | High | Low | Medium |
Timedifferent | 0.5-3 Tage | 1-6 Wochen | 15-30 min | 2-4 h |
Participantsdifferent | 5-15 | 4-10 | 2-6 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Root cause notes, Countermeasures | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | Soft systemsComplexitySensemakingSystems thinking | QualityProblem solvingRoot cause | Root causeIncidentLeanProblem solving | Root causeSafetyIncident |



