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| Criterion | ![]() Facilitation Six Thinking Hats | ![]() DevOps Incident Command | ![]() Facilitation Decision Jam | ![]() DevOps Blameless Postmortem |
|---|---|---|---|---|
Purposedifferent | When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 45-90 min | As needed | 60-90 min | 30-90 min |
Participantsdifferent | 4-12 | 4-15 | 4-10 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Perspective Notes, Decision Inputs, Action Items | Incident Log, Action Tracker, Stakeholder Updates | Problem Cluster, Prioritized Challenge, Experiment | Postmortem Doc, Action Items, Timeline |
Tagsno overlap | FacilitationOptionsDecision | IncidentOperationsReliability | FacilitationDecisionProblem solvingWorkshop | Site Reliability EngineeringIncidentLearningReliability |



