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Criterion
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Paper illustration for ALPEN Method
Operations
ALPEN Method
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Communication Plan
Delivery
Communication Plan
Purposedifferent
Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.
Complexitydifferent
MediumLowMediumLow
Timedifferent
6 Wochen Cycle + 2 Wochen Cool-Down10-20 min daily1-3 h45-90 min
Participantsdifferent
2-4 pro Pitch13-102-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Pitches, Bet-table decisions, Hill charts, Cooldown outcomesDaily Plan, Time Estimates, Review NotesCustomer Journey Canvas, Pain Points, Experience OpportunitiesCommunication Plan, Channel Matrix, Message Cadence
Tagsno overlap
PlanningDeliveryAutonomy
PlanningTime managementProductivityOperations
JourneyCustomerService designCanvas
CommunicationStakeholdersDeliveryPlanning
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