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| Criterion |  UX Design Service Blueprinting |  Business Strategy Three Horizons |  Business Strategy Ansoff Matrix |  Operations ABC Analysis |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Three Horizons helps clarify strategic options across different timeframes. It compares strengths, risks, market logic, and investment choices, and captures the result as a horizon map, portfolio view, and initiatives per horizon. | The Ansoff Matrix organizes growth options by market and product relation. It helps weigh expansion, diversification, and adaptation cleanly against each other. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. |
Complexitydifferent | High | Medium | Low | Low |
Timedifferent | 0.5-2 Tage | Halbtags-Workshop, dann iterativ | 45-90 min | 30-60 min |
Participantsdifferent | 6-12 | 3-12 | 2-8 | 1-5 |
Formatdifferent | Workshop | Workshop | Workshop + async | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Horizon map, Portfolio view, Initiatives per horizon, Resource plan | Ansoff Matrix, Growth Options, Risk Notes | ABC Classification, Focus Rules, Control List |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyInnovationPortfolioForesight | GrowthStrategyMarketPortfolio | PrioritizationOperationsPortfolio |