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| Criterion |  UX Design Service Blueprinting |  Facilitation 3-Circle Venn Diagram |  Facilitation Stakeholder Mapping |  Operations Change Analysis |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When three perspectives matter at the same time, a Three-Circle Venn Diagram shows the overlaps and remainders precisely. It makes visible where shared effect arises and where only a partial perspective applies. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. |
Complexitydifferent | High | Low | Low | Medium |
Timedifferent | 0.5-2 Tage | 15-45 min | 60–90 min | 45-120 min |
Participantsdifferent | 6-12 | 2-8 | 2-8 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Venn Diagram, Overlap Notes, Differentiators | Stakeholder Map, Engagement Plan, Risk Notes | Change Matrix, Cause Hypotheses, Validation Questions, Action List |
Tagsno overlap | Service designOperationsJourneyBlueprint | ComparisonFacilitationAlignment | StakeholdersAlignmentFacilitationChange | ChangeRoot causeTroubleshootingComparison |