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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Team Charter.
Facilitation
Team Charter
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
HighMediumLowMedium
Timedifferent
0.5-2 Tage2-4 h1-2 h60-120 min
Participantsdifferent
6-123-123-102-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapTeam Charter, Working Norms, Role NotesArchitecture Canvas, Goals, Constraints, Quality AttributesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
Service designOperationsJourneyBlueprint
TeamAlignmentCollaboration
CanvasArchitectureAlignmentWorkshop
ArchitectureCommunicationStakeholdersCanvas
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