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| Criterion | ![]() UX Design Service Blueprinting | ![]() Facilitation Stakeholder Mapping | ![]() Business Strategy McKinsey 7S | ![]() Facilitation 3-Circle Venn Diagram |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result. | When three perspectives matter at the same time, a Three-Circle Venn Diagram shows the overlaps and remainders precisely. It makes visible where shared effect arises and where only a partial perspective applies. |
Complexitydifferent | High | Low | Medium | Low |
Timedifferent | 0.5-2 Tage | 60–90 min | 2-4 h | 15-45 min |
Participantsdifferent | 6-12 | 2-8 | 3-12 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Stakeholder Map, Engagement Plan, Risk Notes | 7S Assessment, Alignment Gaps, Change Actions | Venn Diagram, Overlap Notes, Differentiators |
Tagsno overlap | Service designOperationsJourneyBlueprint | StakeholdersAlignmentFacilitationChange | OrganizationStrategyAlignmentChange | ComparisonFacilitationAlignment |



