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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for RAPID
Decision Making
RAPID
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.
Complexitydifferent
HighMediumLowMedium
Timedifferent
0.5-2 Tage45-90 min1-2 Tage1-3 Wochen vom Draft bis zur Entscheidung
Participantsdifferent
6-123-121-43-20 Reviewer
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Service Blueprint, Fail Points, Ownership MapRAPID Role Map, Recommendation, Decision LogArchitecture Document, Context View, Runtime View, Deployment ViewRFC document, Reviewer comments, Decision rationale, Follow-up ADR or tickets
Tagsno overlap
Service designOperationsJourneyBlueprint
DecisionRolesGovernance
ArchitectureDocumentationCommunication
ArchitectureDecisionAsyncGovernance
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