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Selected:Service BlueprintingEmpathy MappingSoftware Architecture CanvasArchitecture Inception Canvas
| Criterion | ![]() UX Design Service Blueprinting | ![]() UX Research Empathy Mapping | ![]() Architecture Software Architecture Canvas | ![]() Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | High | Low | Low | Low |
Timedifferent | 0.5-2 Tage | 30–60 min | 1-2 h | 1-2 h |
Participantsdifferent | 6-12 | 4-8 | 3-10 | 3-8 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Empathy Map, Assumptions List, Research Gaps | Architecture Canvas, Goals, Constraints, Quality Attributes | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | Service designOperationsJourneyBlueprint | SynthesisQualitativeWorkshop | CanvasArchitectureAlignmentWorkshop | AlignmentArchitectureCanvas |



