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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
HighLowLowMedium
Timedifferent
0.5-2 Tage15-45 min1-2 h60-120 min
Participantsdifferent
6-121-33-102-8
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapADR File, Decision Log, RationaleArchitecture Canvas, Goals, Constraints, Quality AttributesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
Service designOperationsJourneyBlueprint
ArchitectureRationaleDocumentationGovernance
CanvasArchitectureAlignmentWorkshop
ArchitectureCommunicationStakeholdersCanvas
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