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Criterion
Paper illustration of Scatter Diagram with its method-specific working model.
Operations
Scatter Diagram
Empathy Mapping
UX Research
Empathy Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowLowLowHigh
Timedifferent
30-90 min30–60 min30-60 min2-8 h
Participantsdifferent
1-44-82-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Scatter Plot, Korrelationsnotiz, HypothesenlisteEmpathy Map, Assumptions List, Research GapsFishbone Diagram, Cause Categories, Investigation BacklogProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Root causeQualityVisualization
SynthesisQualitativeWorkshop
Root causeQualityOperations
Problem solvingRoot causeDecisionOperations
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