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Criterion
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowMediumHighHigh
Timedifferent
20-60 min10-30 min je Item1-6 Wochen2-8 h
Participantsdifferent
1-41-84-102-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Runbook, Checklist, Escalation PathThree-Point Estimate, Risk Range, Assumption Notes8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
OperationsReliabilityDocumentation
EstimationUncertaintyForecasting
QualityProblem solvingRoot cause
Problem solvingRoot causeDecisionOperations
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