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| Criterion | ![]() Operations Runbook | ![]() Facilitation Six Thinking Hats | ![]() DevOps Blameless Postmortem | ![]() DevOps Incident Command |
|---|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. |
Complexitydifferent | Low | Medium | Medium | Medium |
Timedifferent | 20-60 min | 45-90 min | 30-90 min | As needed |
Participantsdifferent | 1-4 | 4-12 | 3-12 | 4-15 |
Formatdifferent | Async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Runbook, Checklist, Escalation Path | Perspective Notes, Decision Inputs, Action Items | Postmortem Doc, Action Items, Timeline | Incident Log, Action Tracker, Stakeholder Updates |
Tagsno overlap | OperationsReliabilityDocumentation | FacilitationOptionsDecision | Site Reliability EngineeringIncidentLearningReliability | IncidentOperationsReliability |



