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| Criterion |  Operations Runbook |  Operations 8D Problem Solving |  DevOps Incident Command |  Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Low | High | Medium | Low |
Timedifferent | 20-60 min | 1-6 Wochen | As needed | 15-30 min |
Participantsdifferent | 1-4 | 4-10 | 4-15 | 2-6 |
Formatdifferent | Async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Runbook, Checklist, Escalation Path | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Incident Log, Action Tracker, Stakeholder Updates | Root cause notes, Countermeasures |
Tagsno overlap | OperationsReliabilityDocumentation | QualityProblem solvingRoot cause | IncidentOperationsReliability | Root causeIncidentLeanProblem solving |