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Criterion
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 hAs needed30-60 min15-30 min
Participantsdifferent
2-84-152-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Cause Tree, Evidence Notes, CountermeasuresIncident Log, Action Tracker, Stakeholder UpdatesFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, Countermeasures
Tagsno overlap
Root causeTreeIncidentQuality
IncidentOperationsReliability
Root causeQualityOperations
Root causeIncidentLeanProblem solving
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