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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Three Amigos method illustration showing its working structure
Agile
Three Amigos
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When story, test, and implementation could drift apart, it brings business perspective, engineering, and quality together early. It prevents a story from being read differently only late in the process.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 h15-30 min30-60 min15-30 min
Participantsdifferent
3-832-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanClarified Story, Test Examples, Open QuestionsFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, Countermeasures
Tagsno overlap
Root causeProblem solvingQualityIncident
CollaborationBehavior-Driven DevelopmentQualityRefinement
Root causeQualityOperations
Root causeIncidentLeanProblem solving
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